CEO Ken Chenault says his company did not cut employees to increase short-term profits.
Source: CNNMoney – video report
Date: 5/28/2009
Keys: Management, leadership, HR
Link: http://money.cnn.com
Questions for discussion:
- Reducing payroll costs is a quick way to improve profitability. What do you think about Ken Chaenault ‘s explanation for layoffs at AmEx?
- Do you think AmEx employees would consider him a good leader and manager of the firm? Explain your thinking.
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