Description: Rewards cardholders take note: the price of perks is about to go up. After years of profiting from debt-ridden credit cardholders, lenders are turning their attention to a potentially lucrative new source of fee income, the moneyed users of rewards programs who spend big and pay their bills on time.
Source: NYTimes.com
Date: 02/19/2010
Link: http://www.nytimes.com/2010/02/20/business/20rewards.html?ref=business
Questions for discussion:
- How do you think consumers will react to these changes? Explain your thinking.
- Is there anything unethical about this strategic thinking?
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