Description: Airlines have made great technological leaps in recent years, allowing passengers to check in from home or download boarding passes on their smartphones. But if youÃ¢â‚¬â„¢ve ever been stranded at an airport during a raging thunderstorm, chances are you will end up standing in a long line watching a gate agent typing furiously on an outdated computer.
Questions for discussions:
- What does the report say about the growing importance of technology?
- Summarize how technology has changed the industry.
- What are the key advantages of keeping pace with advances in technology?