Description:Ã‚Â They’ll explain their problems via phoneÃ¢â‚¬â€and, the company hopes, result in vastly more efficient service.
Questions for discussion:
- How can the manufacturers justify the additional cost of this technology?
- What are the benefits received by the companies andÃ‚Â their customers?
- Should manufacturers emphasize this technology as an integral part of their products?
- Which customers would be most affected knowing this technology is built into their appliances?