Description:Ã‚Â The University of California Medical Center in San Francisco spends more than $3 million a year on translation services for thousands of patients who donÃ¢â‚¬â„¢t speak English. Since 2009, the demand for foreign language interpreters from the centerÃ¢â‚¬â„¢s medical personnel has risen by a third, for languages ranging from Farsi to Mongolian.
Questions for discussion:
- Describe the business model of the firm.
- Do you think growth will continue as it has so far?
- What other sources of revenue can the firm develop?
- Would you invest in this firm?