Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management.

Description:  Advice from Hawaiian Airlines executive Charles Nardello

Source: Businessweek.com

Date: 11/11/2011

Link:  http://www.businessweek.com/management/to-win-customers-get-out-of-the-way-11112011.html

Questions for discussion:

  • What does Charles Nardello have to say about management?
  • Do you agree with his thinking?

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