Description: Instead of showing appreciation exclusively during the holidays, some businesses are building it into their day-to-day and reaping business benefits on account of it.
Source: Fortune.com
Date: 11/23/2011
Link:  http://management.fortune.cnn.com/2011/11/23/why-gratitude-is-good-for-business-year-round/?iid=SF_F_River
Questions for discussion:
- What are the management and marketing lessons learned from this article?
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