Online Surge Means Many Not-So-Happy Returns for Retailers

Posted by & filed under Part 1 Business in a Global Environment, Part 2 Starting and Growing Your Business, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 5 Managing Technology and Information, Part 6 Managing Financial Resources.

Description: A surge in online sales this holiday season is boosting expenses for some retailers as more shoppers return merchandise purchased with the click of a mouse.

Source:  Bloomberg.com

Date:  Dec 28, 2015

Link: http://www.bloomberg.com/news/articles/2015-12-29/online-surge-leads-to-many-not-so-happy-returns-for-retailers
Questions for discussion:

  • Summarize the issues related to online sales.
  • How can merchants mitigate the financial costs?

 

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