Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management.

Description: People show seven clear emotions on their faces: joy, surprise, disgust, sadness, fear, anger and neutrality. You might run through all of them waiting in a long line at Walmart on a Saturday morning.


Date: Mar 16, 2016


Questions for Discussions:

  • How will technology, and robots in particular, affect retail operations?
  • How do you think consumers will react to this new shopping environment?

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