Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 5 Managing Technology and Information.

Description: Wells Fargo fired 5,300 employees for creating ghost accounts without customers knowing. Regulators allege millions of bank and credit card accounts were opened.

Source: – video report

Date: Sep 08, 2016


Questions for Discussions:

  • Why is this incident so significant for the company and the industry as a whole?
  • Do you think the actions taken have neutralized the damage done?

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