Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 5 Managing Technology and Information, Part 6 Managing Financial Resources.

Description: From voice assistants to robot butlers.

Source: – video report

Date: May 19, 2017


Questions for discussion:

  • Why are machines and robots, in particular, good choices for some hotel operations?
  • What are the drawbacks to using more robotics and reducing the number of people providing these services?

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