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Description: Japan Airlines JAPSY, -2.43%   has a feature in its booking process that indicates where young children are seated on its flights. When passengers traveling with a child who is less than two years old select their seats, a child icon will appear on those seats when others go select their seats.

Source: MarketWatch.com

Date: Sep 27, 2019

Link: https://www.marketwatch.com/story/this-airline-will-tell-you-where-babies-are-seated-on-your-flight-2019-09-27?mod=mw_theo_homepage

Questions for discussion:

  • Do you think this is a good idea?
  • How might it backfire on the airline company?

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