Description: Japan Airlines JAPSY, -2.43% has a feature in its booking process that indicates where young children are seated on its flights. When passengers traveling with a child who is less than two years old select their seats, a child icon will appear on those seats when others go select their seats.
Date: Sep 27, 2019
Questions for discussion:
- Do you think this is a good idea?
- How might it backfire on the airline company?