‘Damning’ Boeing messages reveal efforts to manipulate regulators of 737 Max

Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management.

Description: Boeing employees boasted about bullying regulators to approve the now-grounded 737 Max without requiring pilots to undergo simulator training while others raised safety concerns and complained about lax standards, according to a trove of internal documents the company released on Thursday.

Source:CNBC.com – video report

Date: Jan 10, 2020

Link: https://www.cnbc.com/2020/01/09/boeing-releases-communications-on-737-max-simulators-it-calls-completely-unacceptable.html

Questions for discussion:

  • What does this report reveal about the “culture” within the firm at the time?
  • What motivated the firm to avoid the “flight training requirements”?
  • How much blame lies with the FAA?

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