Posted by & filed under Part 1 Business in a Global Environment, Part 2 Starting and Growing Your Business, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 6 Managing Financial Resources.

Description: Black Friday has officially arrived in Canada, and while sales are expected to be muted this year as the country grapples with the COVID-19 pandemic, the shift to e-commerce means retailers need to manage consumer expectations for online ordering.

Source: – video report

Date: Nov 27, 2020


Questions for discussion:

  • Summarize the highlights presented in the report.
  • Why is delivery a critical component for online retailers?
  • Do you think consumers will revert back to more instore shopping after the pandemic issues subside?

Leave a Reply