Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 5 Managing Technology and Information.

Description: Email is the most popular engagement channel among mass-market retailers. But it is not the fastest-growing during this inflationary period, judging by the Verint Guide To Customer Engagement in the Retail Industry, a two-part study released Friday.


Date: Sep 30, 2022


Questions for discussion:

  • What do the statistics say about communication tools available?
  • What do you think about future planning, as described in the article?

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