United Airlines Made a Simple Change That Saves Passengers Over 13 Million Minutes of Delays

Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 5 Managing Technology and Information.

Description: Sometimes the most obvious changes can make a huge difference.

Source: INC.com

Date: Oct 27, 2022

Link: https://www.inc.com/jason-aten/united-airlines-made-a-simple-change-that-saves-passengers-over-13-million-minutes-of-delays.html?utm_source=newsletters&utm_medium=email&utm_campaign=IncThisMorning-Oct%2027,%202022&leadId=261346&mkt_tok=NjEwLUxFRS04NzIAAAGHvVd8sJ4wkwoUE9uNVNxEcJ36wCJxwkB1dePpq-BSZYrEiBh2Em2X4eivrNfcI7Ui6zabYjN5P9h25sS16JhpOTJuZyd5kGLAdRm1HA

Questions for discussion:

  • What does this article say to management about productivity and efficiency?
  • Why do you suppose it took so long for United to install this system of record-keeping and compliance?
  • What drives the installation of new systems that improves productivity?
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