Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives.

Description: I was surprisingly taken aback by the book, Exactly What To Say. There are no stories in this book. No case studies. It’s a small book. It’s a very smart book. In a world where you might assume that anything and everything has already been written about sales, Phil Jones’ book packs a lot of wows. Smart and just the facts and tactics. No fat… all protein.


Date: Nov 12, 2017


Questions for discussion:

  • What does Phil Jones say about communications that you believe is most important to effective managers?
  • Do you think managers can train themselves to use the techniques he mentions?

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