Airlines Can Bring Their Customers Back

Posted by & filed under Part 1 Business in a Global Environment, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 6 Managing Financial Resources.

Description: Gallup’s recent study on the U.S. travel industry shows more bad news — on top of six months of losses — for airlines, one of the hardest-hit industries during the pandemic. The study finds that 68% of respondents don’t plan on air travel at all in the next six months, and most are very or moderately concerned about coronavirus exposure in airports (77%) and airplanes (82%).

Source: Gallup.com

Date: Oct 16, 2020

Link: https://www.gallup.com/workplace/321974/airlines-bring-customers-back.aspx

Questions for discussion:

  • Summarize the key points in the report.
  • What do you think industry decision-makers should be doing?

Leave a Reply