Posted by & filed under Part 1 Business in a Global Environment, Part 2 Starting and Growing Your Business, Part 3 Management: Empowering People to Achieve Business Objectives, Part 4: Marketing Management, Part 5 Managing Technology and Information.

Description: The front desk manager or housekeeper may epitomize the hotel employee, but the hospitality industry is increasingly dependent on tech workers, vacuuming data scientists, web designers and other experts into its ranks.

Source: NYTimes.com

Date: Feb 13, 2017

Link: https://www.nytimes.com/2017/02/13/business/hoteliers-comb-the-ranks-of-tech-workers-to-gain-an-edge.html

Questions for Discussions:

  • What changes are taking place in the industry?
  • How is technology helping the industry serve customers better?

Leave a Reply

Your email address will not be published.