Description: WestJet and Air Canada engaged in a social media spat on Wednesday, as the airlines bickered over flight refunds. Source: Yahoo.Finance.com – video report Date: Oct 22, 2020 Link: https://ca.finance.yahoo.com/news/west-jet-air-canada-in-twitter-fight-over-flight-refunds-144018824.html Questions for discussion: Summarize the issues surrounding refund policies. Why would the airlines be slack in providing refunds? What are the consequences of these… Read more »
Posts Categorized: Part 3 Management: Empowering People to Achieve Business Objectives
Description: A victory for the government could remake one of America’s most recognizable companies and the internet economy that it has helped define. Source: NYTimes.com Date: Ocy 20, 2020 Link: https://www.nytimes.com/2020/10/20/technology/google-antitrust.html Questions for discussion: What is the basis for the case against Google? Do you think it merits legal action? What are the business consequences… Read more »
Description: The mighty Chipotle burrito — delivered straight to your house — continues to power the restaurant giant’s profits during the COVID-19 pandemic. Source: Yahoo.Finance.com – video report Date: Oct 22, 2020 Link: https://ca.finance.yahoo.com/news/chipotle-burritos-not-bowls-are-all-the-rage-during-the-pandemic-cfo-172128826.html Questions for discussion: How well has Chipotle managed during the covid pandemic that has devastated many restaurants? What marketing and management lessons should… Read more »
Description: Gallup’s recent study on the U.S. travel industry shows more bad news — on top of six months of losses — for airlines, one of the hardest-hit industries during the pandemic. The study finds that 68% of respondents don’t plan on air travel at all in the next six months, and most are very… Read more »
Description: Shoppers bought more clothes and cars, and even returned to beleaguered department stores in September. Source: NPR.org Date: Oct 16, 2020 Link: https://www.npr.org/sections/coronavirus-live-updates/2020/10/16/919330560/shoppers-went-back-to-department-stores-in-september Questions for discussion: Summarize the highlights in this report. What is the overall impression you have of the retail picture and consumer shopping behavior?
Description: Yahoo Finance Canada’s Jeff Lagerquist speaks with Tom Rand, managing partner at ArcTern Ventures, about the future of clean energy in Canada. Source: Yahoo.Finance.com – video report Date: Oct 14, 2020 Link: https://ca.finance.yahoo.com/video/editors-edition-canada-shake-carbon-132140399.html Questions for discussion: Summarize the key points debated about the energy industry as presented in this interview. What direction do you… Read more »
Description: Amazon Care, the company’s online medical clinic for its own employees, is trying to hire half a dozen people in business development roles to “build and grow relationships with commercial and public sector enterprises.” Most of the roles were posted in the past month. Source: CNBC.com Date: Ocy 16, 2020 Link: https://www.cnbc.com/2020/10/16/amazon-care-telemedicine-service-job-listings-hint-at-expansion.html Questions for… Read more »
Description: A new report by the consumer-interest nonprofit Public Citizen calls out major retailers — Best Buy, Lowe’s, Home Depot, Target, Walmart and others — for donating to trade associations and campaigns promoting harsher shoplifting penalties in at least 18 states. The retailers succeeded in 11 of them, according to the report. Source: NPR.org Date: Oct 16,… Read more »
Description: Covid-19 has changed business. How you measure success must change too. Source: INC.com Date: Oct 09, 2020 Link: https://www.inc.com/maria-haggerty/rethinking-success-metrics-in-time-of-coronavirus.html?utm_source=incthismorning Questions for discussion: Summarize the key arguments presented in this article that argue for alternative metrics of success. Do you think most business people would agree with this assessment and advice?
Description: New York (CNN Business)Dollar General (DG), the retail powerhouse known for its rock-bottom prices, is opening a new store aimed at higher-end suburban shoppers. Source: CNN.com Date: Oct 09, 2020 Link: https://www.cnn.com/2020/10/08/business/dollar-general-popshelf-retail-store/index.html Questions for discussion: What distinguishes the new chain from others competing for customers? Do you think the new retail chain can succeed at this… Read more »